Round the clock attention


Whenever, wherever - we're here to help 

21st century travel is an always-on activity, which is why we remain always open to support your travel needs, 24 hours a day, 365 days a year.

Norad passengers' personal travel preferences are automatically uploaded into each reservation. So should itinerary changes be required whilst on the move, even when in a completely different time zone, this data can be readily accessed by our out-of-hours Emergency Centre, ensuring a seamless continuation of the traveller's journey. Provide your passport details and we will proactively notify the necessary authorities in order to comply with international requirements such as Airline Passenger Information (API) checks. All personal data is confidential and is held within the terms of the Data Protection Act 1988.